Founded in 2019, novomind messaging GmbH develops intelligent commerce and customer service messaging solutions designed to make it easier to use messenger services in business by focusing on the messaging needs of customers. novomind messaging GmbH is a wholly owned subsidiary of novomind AG. The managing directors are Sylvia Tantzen and Frank Wulf.
Our parent company, novomind AG, is a technology leader in Europe with 20 years of experience in development of customer service solutions and shop systems. This makes us a specialist in connecting the two worlds, offering users of messaging solutions real added value.
Sylvia Tantzen heads novomind messaging GmbH with Frank Wulf. She was appointed CMO (Chief Marketing Officer) of novomind AG in January 2019 and is responsible for the Sales & Marketing division. Prior to that, she has been Head of Software Customer Service at novomind since 2012, where she was responsible for key accounts and new customers. Sylvia graduated with a degree in business administration, majoring in business informatics, and began her career in 2005 as a Sales Manager at T-Systems International for the mobile/voice solutions division.
Frank Wulf, co-manages novomind messaging GmbH with Sylvia. Founded in February 2019, the company is a subsidiary of novomind AG. He is also Director of IT Service Operations at novomind AG, where he has been responsible for operations since 2011. He has a wealth of experience in e-commerce and internet technology. Frank graduated with a degree in business informatics and began his career working for a mail order company, his last position being an authorised officer of an e-commerce subsidiary. In 2001, he undertook the management of a technology service provider in the media industry, where he was responsible for the service-oriented operation of complex IT structures.