Newsroom Highlights

Press releases Customer Service

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...
Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...
Press releases Customer Service

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...
Press releases Customer Service Shop

Staying in touch despite the coronavirus outbreak – novomind facilitates online communication with citizens, customers and patients

Health chatbot supports patient dialog / Business chatbot and video/audio chats take the pressure off corporate service centers

Press releases

Press releases Customer Service

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...
Press releases PIM Customer Service Shop Marketplace Corporate

Courage to experiment: novomind at DMEXCO @home

Masterclasses, live sessions and strong partners: novomind will offer a divers program on the virtual trade fair platform / Presentation of the...
Events Customer Service

13th Customer Experience Week, September 7-11, 2020

Webinar series from the field of customer experience management
Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

Events

Events

Digital Fashion Week 2021, January 26-28, 2021

novomind is exibitor at the Digital Fashion Week 2021.
Events

IRX InternetRetailing EXPO, March 17 - 18, 2021, Birmingham

novomind 2021 again exhibitor at the InternetRetailing EXPO in Birmingham.
Events PIM

novomind iPIM User Group, March 25, 2021

Features, discussions and outlooks on novomind iPIM on March 25, 2021.
Events

K5 Future Retail Conference, June 22 - 23, 2021, Berlin

Summit meeting of the e-commerce industry: novomind is exhibitor at the K5 Future Retail Conference in Berlin 2021.

Your contact for

press inquiries

Daniela Köhler
Tel.: +49.40.80 80 71 - 0
ckruse@novomind.com

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