Newsroom Highlights

Press releases Customer Service 24 Mar 2022

SOS Children’s Villages uses novomind service software

novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into...

Press releases Customer Service 30 Mar 2022

novomind obtains Cisco certification

Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM) - Interoperability...

Press releases Customer Service 16 Nov 2021

Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind / Single...

Press releases Customer Service 09 Feb 2021

novomind and IP Dynamics receive certification for Mitel contact center connection

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business

Press releases

24 Mar 2022

Press releases Customer Service

SOS Children’s Villages uses novomind service software

novomind iAGENT enables rapid response to hundreds of inquiries by letter, e-mail, chat and phone per day: integration of all contact channels into...

30 Mar 2022

Press releases Customer Service

novomind obtains Cisco certification

Seal of quality: novomind CUCM Connector meets all requirements for connection to Cisco Unified Communications Manager (CUCM) - Interoperability...

16 Nov 2021

Press releases Customer Service

Hamburg-based retailer in the fast lane: Detlev Louis revs up customer service with novomind iAGENT

Europe’s largest retailer of motorcycle clothing and accessories relies on intelligent omni-channel customer service platform from novomind / Single...

10 Jun 2021

Events Customer Service