Newsroom Highlights

Press releases Customer Service

novomind and IP Dynamics receive certification for Mitel contact center connection

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business
Press releases Customer Service

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...
Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...
Press releases Customer Service

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Press releases

Events Customer Service

novomind iAGENT User Group, 10 June 2021

Messenger, Call, Composer - New features around novomind iAGENT at the next User Group.
Press releases Customer Service

Tenant service on all channels: novomind and Spiri.Bo agree forward-looking partnership

Hamburg-based technology alliance for efficient digital tenant service / novomind iAGENT customer service software and chatbot Lisah for intelligent...
Events Customer Service

Webinar: Microsoft Teams & Contact Center: The way to a collaborative customer service

Are you using Skype for Business or Microsoft Teams? We invite you to our webinar "Microsoft Teams & Contact Center: The way to a collaborative...
Press releases Customer Service

novomind and IP Dynamics receive certification for Mitel contact center connection

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business

Press releases

Events

Events

Digital commerce: a closer look into the Volkswagen Group (in French)

Register now for the webinar on Thursday 23 September at 11am with novomind
Events

Leading German Omnichannel Customer Service SAAS Launches in UK

Most customer service platforms are either strong in traditional voice or digital - rarely doing both well. novomind iAGENT is has been developed over...

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Your contact for

press inquiries

Daniela Köhler
Tel.: +49.40.80 80 71 - 0
ckruse@novomind.com

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