Newsroom Highlights

Press releases Customer Service 24 Nov 2020

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...

Press releases Customer Service 20 Aug 2020

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

Press releases Customer Service 23 Jul 2020

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Press releases Customer Service Shop 06 Apr 2020

Staying in touch despite the coronavirus outbreak – novomind facilitates online communication with citizens, customers and patients

Health chatbot supports patient dialog / Business chatbot and video/audio chats take the pressure off corporate service centers

Press releases

24 Nov 2020

Press releases Customer Service

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...

17 Sep 2020

Press releases PIM Customer Service Shop Marketplace Corporate

Courage to experiment: novomind at DMEXCO @home

Masterclasses, live sessions and strong partners: novomind will offer a divers program on the virtual trade fair platform / Presentation of the...

07 Sep 2020

Events Customer Service

13th Customer Experience Week, September 7-11, 2020

Webinar series from the field of customer experience management

20 Aug 2020

Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

Press releases