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novomind and IP Dynamics receive certification for Mitel contact center connection

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business
Press releases Customer Service

One for all: novomind integrates Microsoft Teams into omni-channel customer service communication

novomind iAGENT customer service platform as a central all-in-one solution down to the back office / Customer queries answered even more efficiently /...
Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...
Press releases Customer Service

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Press releases

Events Customer Service

novomind iAGENT User Group, 10 June 2021

Messenger, Call, Composer - New features around novomind iAGENT at the next User Group.
Press releases Customer Service

Tenant service on all channels: novomind and Spiri.Bo agree forward-looking partnership

Hamburg-based technology alliance for efficient digital tenant service / novomind iAGENT customer service software and chatbot Lisah for intelligent...
Events Customer Service

Webinar: Microsoft Teams & Contact Center: The way to a collaborative customer service

Are you using Skype for Business or Microsoft Teams? We invite you to our webinar "Microsoft Teams & Contact Center: The way to a collaborative...
Press releases Customer Service

novomind and IP Dynamics receive certification for Mitel contact center connection

Hamburg-based IT partners meet the quality requirements of the Canadian telephone system manufacturer for connection to Mitel MiVoice Business

Press releases

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Daniela Köhler
Tel.: +49.40.80 80 71 - 0
ckruse@novomind.com

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