Newsroom Highlights

Press releases Customer Service 20 Aug 2020

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

Press releases Customer Service 23 Jul 2020

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Press releases Customer Service Shop 06 Apr 2020

Staying in touch despite the coronavirus outbreak – novomind facilitates online communication with citizens, customers and patients

Health chatbot supports patient dialog / Business chatbot and video/audio chats take the pressure off corporate service centers

News Customer Service 11 Sep 2019

Whaaaaaat??? Access to the WhatsApp Business API for € 0, - monthly fee?

Messaging is booming – in various fields of application and across age groups and country borders. According to current estimates, more than 75...

Press releases

17 Sep 2020

Press releases PIM Customer Service Shop Marketplace Corporate

Courage to experiment: novomind at DMEXCO @home

Masterclasses, live sessions and strong partners: novomind will offer a divers program on the virtual trade fair platform / Presentation of the...

07 Sep 2020

Events Customer Service

13th Customer Experience Week, September 7-11, 2020

Webinar series from the field of customer experience management

20 Aug 2020

Press releases Customer Service

novomind MEA: Al Zahra Hospital Dubai uses chatbot and AI to optimize its appointments service

novomind iAGENT from Hamburg-based software developer in use / Customer service platform with several digital channels including live chat, WhatsApp...

23 Jul 2020

Press releases Customer Service

New customer service channel: novomind offers Google’s Business Messages

Chats with brands directly via Google Search or Maps facilitate customer communication / Easy integration into novomind iAGENT omni-channel contact...

Press releases

Events

27 Oct 2020

Events

Mittelstand Digitalsummit 2020, October, 27 - 28, 2020

novomind experts on board of the Mittelstand Digitalsummit 2020

03 Nov 2020

Events

Strategy Days CRM & CallCenter, November 3-4, 2020, Bergisch Gladbach

novomind is taking part in the "CRM & CallCenter Strategy Days" at the Althoff Grandhotel Schloss Bensberg in Bergisch Gladbach on 3 and 4 November...

03 Nov 2020

Events