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Overview of our functions and prices
| novomind messaging API | messaging Communication Platform | |
|---|---|---|
| Multichannel Messaging |  | |
| WhatsApp Business API | | |
| API usage for Customer Service | | - |
| API usage for Commerce | | |
| Standard DPA (GDPR) | | |
| Agent Desk | - | |
| Additional Digital Channels (mail, chat, chatbot, ...) | - | |
| Per Agent/CCU/month | 0,00 € | see pricelist2 |
| Basic fee/month, incl. 1 WhatsApp phone number | 0,00 € | incl.2 |
| Per additional WhatsApp phone number | 50,00 € | 50,00 € |
| Per Message1 | 0,002 € | incl.2 |
| Per Conversation1/month | 0,01 € | incl.2 |
| Per WhatsApp Template Message | see pricelist Facebook3 | see pricelist Facebook3 |
| Cloud setup fee/one-time | 3.000,00 € | incl.2 |
| Consulting/Support | at cost | see pricelist2 |
1 Invoicing is based either on "per message" or "per conversation".
2 novomind iAGENT
3 Facebook