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Overview of our functions and prices

novomind messaging APImessaging Communication Platform
Multichannel Messaging
WhatsApp Business API
API usage for Customer Service-
API usage for Commerce
Standard DPA (GDPR)
Agent Desk-
Additional Digital Channels (mail, chat, chatbot, ...)-
Per Agent/CCU/month0,00 €see pricelist2
Basic fee/month, incl. 1 WhatsApp phone number0,00 €incl.2
Per additional WhatsApp phone number50,00 €50,00 €
Per Message10,002 €incl.2
Per Conversation1/month0,01 €incl.2
Per WhatsApp Template Messagesee pricelist Facebook3see pricelist Facebook3
Cloud setup fee/one-time3.000,00 €incl.2
Consulting/Supportat costsee pricelist2

1 Invoicing is based either on "per message" or "per conversation".
2 novomind iAGENT
3 Facebook